Privacy Policy
Effective date: March 1, 2026. This policy explains how Caudals handles personal data across platform operations.
Data We Collect
We collect account details, profile information, dataset workflow activity, support communication, and payment operation metadata needed to provide the platform.
How We Use Data
We use data to operate buyer, supplier, and internal admin workflows, support commercial operations, secure the platform, and improve service reliability.
Legal Basis
We process personal data to perform our contract with you, to pursue our legitimate interest in operating and securing the platform, to comply with legal obligations, and on the basis of your consent where required.
Data Sharing and International Transfers
We share data only with service providers required to run platform operations (for example infrastructure, email, or payment partners) under contractual safeguards. Where data leaves the European Economic Area, we rely on adequacy decisions or standard contractual clauses.
Security and Retention
We apply baseline controls including rate limiting, upload guardrails, audit logs, and webhook replay protection. Data is retained according to legal, contractual, and operational requirements.
Your Rights
You can request access, rectification, erasure, portability, restriction, or object to processing of your personal data, and withdraw consent at any time, by contacting [email protected]. You may also lodge a complaint with your data protection authority.