An insurance AI that knows the policy

Customer-facing assistants on the web, in the app, on WhatsApp and on the phone, internal copilots for claims handlers and underwriters, and tools that brokers use to quote or answer clients. We focus on questions where a wrong answer costs money: coverage, exclusions, waiting periods, excesses and claims.

Your documents first: general and special conditions, product sheets and procedures. Each question cites the clause its answer comes from. Our loss adjusters and claims handlers review the answer key, and your own expert signs it off in a 90-minute session, so the results can't be disputed later.

Not to start. The free diagnostic uses only your public assistant and your public documentation, with made-up customer profiles. For internal systems we work under an NDA and a data processing agreement on EU infrastructure, or we give you the questions and you run them yourself.

It gives you evidence, not a certificate. AI used for risk assessment and pricing in life and health insurance is high-risk under Annex III of the AI Act, with obligations applying from 2 December 2027. Customer-service assistants are usually not high-risk, but they still have to answer correctly. We provide scores, failures and a run history your compliance team can use. We don't carry out conformity assessments.

The diagnostic is free: we put 40 questions to your public assistant and send you the results within 48 hours. A pilot evaluation, with 150 to 300 questions reviewed by our experts, takes about two weeks and is quoted on scope, at a fixed price agreed before we start.